Testimonials, Reviews, and Ratings For Jesse Trebil's SafeBasements of Minnesota, Inc. | Page 9
Basement Waterproofing - Floor Drainage System in Saint Paul, MN
Tony the lead installer was great to work with and communicated well. Steve the service manager was difficult to contact. I called three days in a row and had to complain of the lack of response. Even after that I was the one calling to get an appointment for the company to look at a spot of a water leak. Steve seems to believe the customer needs to call him and he doesn't need to call the customer. Finally, Tony contacted me and he came back and patched the area of concern.
April 17, 2012
Basement Waterproofing in Minneapolis, MN
Jesse Trebil Foundation Systems Inc's operative was very professional and patient. He was more than willing to answer questions.
September 13, 2012
Foundation and Bowed Wall Repair in Minneapolis, MN
Sales associate arrived right on time, evaluated the problem, took some laser level measurements, and came up with a plan. We had a unique foundation and suspected foundation failure. Upon further review, sinking due to soil failure was the culprit. The owner came out a couple of times to make sure that the plan they had in place was the right solution for our problem. He even found a way to reduce our costs. Three weeks later, we had a level floor and the symptomatic drywall and grout cracks were closed up. The crew was knowledgeable and timely. They really worked well as a team. They worked hard in the cold weather and did their best to keep things clean around our home. They really want you to be satisfied with the work they do - from the owner down to the last worker - and communicate that to you with every encounter.
January 08, 2013
Basement Waterproofing - Floor Drainage System in Buffalo, MN
We had water in basement for first time in 34 years. They responded quickly to request for help,came out to do estimate, set up a date for service,arrived when expected. Personnel very professional, respectful of our home, cleaned up when done. They dug out section of basement, installed tile drainage system, new sump hole, pump in a sealed system, with discharge pipe. All looks fine although no rain yet to test effectiveness. Lifetime warranty. Very satisfied thus far. Would use again.
April 22, 2013
Basement Waterproofing - Service Estimate in Minneapolis, MN
The salesman/service person (I'm sorry I can't remember his name!) came right on time, just a few days after I called to schedule an appointment. He was a really nice guy and explained their whole drain tile system, plus lining the well room with a material that would make it impenetrable and usable for storage or whatever. Since we have an unfinished basement, this seemed like overkill - we don't need a beautiful well room. But if that's what you're looking for and want to spend $1,600ish, it seemed like they know what they're talking about and would do a good job.
May 10, 2013
Basement Waterproofing - Floor Drainage System in Elk River, MN
They arrived on time, were professional, did the work as defined, and cleaned up after.
May 29, 2013
Basement Waterproofing - Floor Drainage System in Minneapolis, MN
It seemed to go fine. I was not there when they did the work because it is a rental property I own. They finished earlier than expected. No problems so far.
September 12, 2013
Foundation Wall Repair in Glencoe, MN
Work completed in one day with very efficient, experienced three-man crew. They used high quality materials. Work guaranteed for 25 years.
October 07, 2013
Basement Waterproofing in Minneapolis, MN
When Patrick came out he took a look and dug into the ground and said a sump pump would be silly. So he saved me over a grand. That was awesome. Patrick and his crew did a wonderful job and he was a great worker. Very quick. A two day job was now a one day job. NO complaints what so ever about Patrick. I had the inspector come out and he said I needed insulation around the part of the tube that was in the attic. Took about a month in a half but I got it done yesterday by Steve. He was wonderful as well. The issues I had with this company were the "office staff". They were a bit rude and not willing to work with the customer (from the beginning of the process to the end). When I originally scheduled the insulation to be put on I was told a date and a time. When that day came the time came and went. When I called the girl told me she didn't know what happened but they weren't coming. I had to reschedule which was a huge inconvenience for us. Overall the workers are amazing but the people who schedule and work with the customer on the phone are not as pleasant.
January 30, 2014
foundation settlement in Minneapolis, MN
We were able to easily schedule the job and they completed within 3 days. Unfortunately, it snowed at the end so the re-grading of the property was done poorly as the skid loader got stuck which made planting grass more difficult once the snow cleared. Other than that the work was high quality and I would use them again for this type of job (let's just hope I never have to!!.
April 28, 2014