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Average rating for SafeBasements of Minnesota, Inc. is 4.94 stars of 5 stars - based on 224 reviews
Drain Tile in Saint Paul, MN
Very polite, great work on our basement and left the area clean, much appreciated.
Drain Tile, Waler Wall System and Encapsulation in Savage, MN
Mike was very knowledgeable and answered all of our questions and kept us up to date on the progress of the job.
Carbon Fiber Straps in Hutchinson, MN
Excellent service again!!! They asked me to look over their work to see if I was satisfied. You did the north wall in 2015 – now wishing I had the west wall done then.
Waler Wall System and Drain Tile in Lonsdale, MN
Exceptional attention to details, use of drop clothes and clean sweep up of debris. The crew was very considerate and flexible with my schedule.
Partial floor replacement, drain tile installation, crawl space/post replacement in Saint Paul, MN
Ask for Scott when calling about water proofing and ask for Brian, regarding structural and floor issues. These guys and their crew did an amazing job. Brian not only gave me a bid on the floor but he did most of the work himself. These guys are great!! They know their stuff. And they won't try to sell you something you don't need. They do honest work. I would totally recommend them to anyone.
Basement Waterproofing - Service Estimate in Hopkins, MN
We did not use them. Everything was good about them coming out to give the estimate. They were professional. We didn't use them because we needed more services beyond what they could give us.
Basement Waterproofing and Finishing in Minneapolis, MN
The basement is like a whole new basement. It is a 100% improvement over how it looked before. The sump pump even worked at one point this winter when we had rain. Not sure if the supports have really helped but hopefully they prevent it from getting worse. There were two options for supporting the corner and we took the less expensive one. In the beginning there were delays with getting the job started due to: rescheduling 3 or 4 times because they had to go back and finish up other jobs and the truck broke down once. Waiting for the job to get started was frustrating in the beginning because I took a couple of days off of work to be there. They also have a long drive from Marshall Mn to get here. Once they were devoted to our job they were prompt and worked very hard. Rick the worker was very pleasant, helpful, easy going and willing to answer questions. He worked hard and was eager to please. Also, the sales person Rick was pleasant, helpful and willing to do whatever to help and answer my questions/concerns.
Basement Waterproofing - Exterior Drain in Minneapolis, MN
We liked their system the best out of the three companies we researched, even though they weren't the cheapest. They did the work well. We don't have water coming into our basement. They made a mistake putting in a drain outside the house, but they repaired that for us. They splattered cement by the brick on the outside of the house. Initially they put up cardboard to protect the brick, but when they had to repair the drain, they didn't put up the cardboard. They're responsive about fixing problems.
Exterior Drainage System in Minneapolis, MN
The only thing I regret is that their estimate did not include burying the drain pipe in the front yard and extending it out to the hill. Now we have this ugly white pipe in our front yard and we have yet to get it done. It's not just a matter of buying more pipe and digging a trench. The city inspector said you have to somehow allow for air (so that it doesn't create a vacuum?) Anyway, I don't know how to do it or I would. Otherwise, they did a fine job at a very competitive price. I would make sure they include burying the outside drain pipe in the estimate, unless you have the time and know-how to do it yourself. Update: The company failed to notify the city inspector at a critical juncture in the work. When the inspector came, he said they had already covered up the work, so it was impossible to inspect. They passed it anyway, but said that the company had done the same a few times before. Just make sure they do call the inspector to have the work inspected at the proper time.
Basement Waterproofing - Floor Drainage System in Saint Paul, MN
Tony the lead installer was great to work with and communicated well. Steve the service manager was difficult to contact. I called three days in a row and had to complain of the lack of response. Even after that I was the one calling to get an appointment for the company to look at a spot of a water leak. Steve seems to believe the customer needs to call him and he doesn't need to call the customer. Finally, Tony contacted me and he came back and patched the area of concern.